We provide basic VNC access to all servers, which works from the BIOS onwards, and allows you to install, configure and recover your operating system.
You can use our in-browser VNC viewer (works best in Google Chrome or Mozilla FireFox) by clicking on ‘Show screen’. Alternatively, you can access your server by a native method e.g. SSH, VNC installed inside your operating system on port 5901 or Windows Remote Desktop/RDP, which will provide superior performance.
Installing your own VNC client:
Installing your own VNC client requires a client supporting a recent version of the VNC protocol. We recommend the following VNC clients depending on your operating system:
Windows: TightVNC Viewer (not server) is recommended
Linux: Vinagre (or others built on gtk-vnc)
MacOS: RealVNC (where none of Apple Remote Desktop, Chicken of the VNC or JollysFastVNC work).
Note: RealVNC works on Windows, Linux and MacOS if you select “Always use best available colour quality” – the Linux and MacOS versions are available as free downloads under Enterprise Edition Viewer.
Connect via VNC:
- Start your VNC client, and enter the IP address and VNC password which are given in the server box on our control panel.
- When VNC logs in, that brings you to the virtual desktop of the server.
- Enter the username “root” to login without a password, or the username “toor” with your VNC password.